logo

Metering

Procurement & Financing

SMS combines strategic procurement, flexible long-term financing and comprehensive lifecycle management to help energy suppliers deploy and manage metering assets efficiently. Our approach provides competitive procurement, predictable funding and ongoing oversight throughout the asset’s operational life.

1. Asset Procurement

We procure electricity and gas meters, communications equipment and associated devices from established manufacturers.

Our purchasing scale, market knowledge and supplier relationships help us secure competitive commercial terms while maintaining choice and resilience across the supply chain. We consider technical suitability, operational performance, warranty protection and whole-life value, rather than focusing solely on the initial purchase price.

Customers benefit from:

  • Competitive asset pricing
  • Choice across established manufacturers and meter types
  • Supply-chain resilience and manufacturer optionality
  • Procurement of meters, communications hubs, in-home displays and associated equipment
  • Forecasting and ordering aligned with deployment plans
  • Manufacturer and equipment support

SMS’s procurement approach supports supply at scale, preferential commercial terms, flexibility in rollout planning and protection against manufacturer-specific constraints. 

2. Flexible Financing

SMS provides the long-term capital required to fund metering assets and, where required, their installation.

This removes the need for significant upfront capital investment and enables customers to pay an agreed rental aligned with the assets deployed. Our scale and access to long-term infrastructure capital allow us to develop competitive, predictable and flexible commercial structures.

Our financing solutions can include:

  • Funding for electricity and gas metering assets
  • Funding for installation and associated equipment
  • Competitive long-term rental arrangements
  • Pricing certainty over the contractual term
  • Funding aligned with forecast installation volumes
  • Commercial structures tailored to individual programmes
  • Capacity to support targeted programmes and large-scale rollouts

3. Lifecycle Management

Our responsibility continues throughout the asset’s operational life. SMS provides the systems, expertise and commercial arrangements required to track, protect and manage metering assets from installation through to removal, return, refurbishment or responsible disposal.

This provides customers with clear asset visibility, supports effective portfolio management and helps protect the long-term value and performance of the installed asset base.

Our lifecycle management services include:

  • Asset tracking: Maintaining accurate asset records and monitoring asset status and movements throughout the lifecycle
  • Churn management: Managing meters when customers move between energy suppliers, including rental arrangements, dataflows and contractual processes
  • Warranty management: Coordinating warranty claims, manufacturer engagement, asset returns and replacement activity
  • Fault and removal management: Recording removed or faulty assets and coordinating the appropriate return, inspection or recovery route
  • Returns and reverse logistics: Managing the collection, receipt and processing of removed assets
  • Firmware and manufacturer support: Helping ensure assets remain supported and appropriately maintained
  • Refurbishment and reuse: Assessing returned assets for testing, refurbishment or redeployment where appropriate
  • End-of-life management: Supporting compliant recycling and responsible disposal when assets can no longer be reused

SMS’s internal asset lifecycle approach covers how assets are obtained, operated, maintained, reused, recycled and ultimately disposed of. Our warranty capability provides oversight across installation, operation, fault management and asset replacement, while the returns process includes inspections, manufacturer returns, disposal records and recycling routes.

Metering

Installation

The UK’s #1 metering partner

As an accredited meter asset provider (MAP), meter operator (MOP), meter asset manager (MAM), metering equipment manager (MEM), and fully integrated national installation partner, we deliver the specialist services energy suppliers need to support their customers and meet evolving regulatory obligations.

Smart Meter

Asset Health

Smart meters for smarter homes


Are you a homeowner or tenant looking for more information on smart meters? Get the lowdown on how these digital devices can help you cut household energy costs and contribute to a greener, more sustainable energy network.

Get in touch with us today

Enquire about our Solutions using the contact form below, and we'll get back to you as soon as possible. Alternatively, get in touch with one of our helpful team directly by using the details listed below.

Start a conversation

Step 1 of 2Select your enquiry type

I'd like to talk about

Pick a solution and we will tell you which team you've reached.