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Smart Meter
Who we serve

Energy Suppliers

SMS can help support both domestic and industrial & commercial energy suppliers through a range of services.

Domestic Energy Suppliers

SMS supports domestic energy suppliers across the UK with fully integrated smart metering, asset management, installation and data services.

As an accredited Meter Asset Provider (MAP) and Meter Equipment Manager (MEM) and Data Services provider (ADS & SDS), we help suppliers deliver their smart metering obligations, improve customer experience and manage meter assets throughout their lifecycle. Our national engineering capability supports installations, exchanges, maintenance and fault resolution across large and complex customer portfolios.

We provide:


  • Smart meter funding and asset ownership
  • Nationwide installation and meter exchange services
  • Meter operation, maintenance and asset management
  • Meter communications and data services
  • Legacy meter and communications technology replacement programmes
  • Portfolio performance reporting and operational insight
  • Flexible delivery models for both established suppliers and new market entrants


By combining asset funding, field delivery, data capability and operational expertise, SMS provides domestic energy suppliers with a single strategic partner capable of supporting large-scale programmes, protecting service continuity and helping deliver the transition to a smarter, lower-carbon energy system.

SMS in numbers

20

Work with over 20 domestic energy suppliers

8m+

meters under management

1m+

Legacy data services

5.5m+

MHHS data services

I&C Energy Suppliers

SMS supports industrial and commercial energy suppliers with integrated metering, asset ownership, installation and data services across electricity and gas portfolios.

We help suppliers manage complex, multi-site customer estates, improve data quality and maintain accurate information for billing, settlement and energy management including migration to the new market wide half hourly world. Our nationwide engineering capability supports new installations, meter exchanges, maintenance, fault resolution and technology replacement programmes.

We provide:


  • Electricity and gas meter funding and asset ownership
  • MOP, MAM and MEM services
  • Legacy Half-hourly and non-half-hourly data collection and aggregation
  • Market wide half hourly MSS, MSA, SDS and ADS services including readiness and implementation
  • Nationwide installation, exchange and maintenance services
  • Advanced, smart and traditional metering solutions including complex HV metering
  • Communications upgrades and legacy technology replacement
  • Portfolio performance reporting and operational insight via our Connect platform
  • Flexible delivery models for established suppliers and new market entrants

SMS in numbers

50

Work with over 50 I&C energy suppliers

700k

Legacy data services under management

50k

MHHS data services

Get in touch with us today

Enquire about our Solutions using the contact form below, and we'll get back to you as soon as possible. Alternatively, get in touch with one of our helpful team directly by using the details listed below.

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