Water Companies
Water Companies
Built for water companies. Designed around your outcomes.
SMS Water helps UK water companies deliver complex, data-led infrastructure with greater certainty. We bring programme design, leadership, technology, funding, delivery and long-term operational support together through one accountable model — all shaped around the outcomes your company needs to achieve.
Built for water companies. Designed around your outcomes.
SMS Water helps UK water companies deliver complex, data-led infrastructure with greater certainty. We bring programme design, leadership, technology, funding, delivery and long-term operational support together through one accountable model — all shaped around the outcomes your company needs to achieve.
Designed for the realities of water
Water companies are being tasked with delivering more than ever before.
Reduction in leakages, demand management, improved customer outcomes, strengthened resilience and meeting growing environmental expectations have all been added to their list.
At the same time, programmes must operate within regulated price controls, fixed Asset Management Plan (AMP) period capital envelopes, constrained borrowing capacity and an intense scrutiny of their performance.
These are not isolated challenges. Capital decisions affect mobilisation. Performance for years afterwards is shaped by technology decisions. Delivery choices influence operational adoption, customer experience and regulatory outcomes. When those decisions are managed in silos, they are inevitably followed by complexity, delay and avoidable risk.
SMS Water is designed to specifically address this reality. We work alongside water companies to integrate the commercial, technical, operational and delivery decisions that determines the success of infrastructure programmes.
Designed for the realities of water
Water companies are being tasked with delivering more than ever before.
Reduction in leakages, demand management, improved customer outcomes, strengthened resilience and meeting growing environmental expectations have all been added to their list.
At the same time, programmes must operate within regulated price controls, fixed Asset Management Plan (AMP) period capital envelopes, constrained borrowing capacity and an intense scrutiny of their performance.
These are not isolated challenges. Capital decisions affect mobilisation. Performance for years afterwards is shaped by technology decisions. Delivery choices influence operational adoption, customer experience and regulatory outcomes. When those decisions are managed in silos, they are inevitably followed by complexity, delay and avoidable risk.
SMS Water is designed to specifically address this reality. We work alongside water companies to integrate the commercial, technical, operational and delivery decisions that determines the success of infrastructure programmes.
A partner that understands the definition of success
For water companies, success is not simply the installation of assets or reaching a rollout milestone. Instead, it is defined by long-term performance, operational insight and the creation of reliable data that supports regulated, customer and environmental outcomes across AMP8, AMP9 and beyond.
That is why we design programmes starting with the outcome. We align governance, capital structure, technology, supply chain, customer engagement, data and operations from the start, which reduces interfaces and creates a single, clear line of accountability:
SMS Water brings you:
· Delivery certainty, with governance and performance management built in from mobilisation
· Capital productivity, with delivery structured around the investment approach and regulatory context
· Operational value, by turning trusted data into action rather than treating installation as the finish line
· Long-term adaptability, so that technology, partners and scope can evolve as requirements change
· Clear accountability, through an integrated model that is led by one delivery partner
A partner that understands the definition of success
For water companies, success is not simply the installation of assets or reaching a rollout milestone. Instead, it is defined by long-term performance, operational insight and the creation of reliable data that supports regulated, customer and environmental outcomes across AMP8, AMP9 and beyond.
That is why we design programmes starting with the outcome. We align governance, capital structure, technology, supply chain, customer engagement, data and operations from the start, which reduces interfaces and creates a single, clear line of accountability:
SMS Water brings you:
· Delivery certainty, with governance and performance management built in from mobilisation
· Capital productivity, with delivery structured around the investment approach and regulatory context
· Operational value, by turning trusted data into action rather than treating installation as the finish line
· Long-term adaptability, so that technology, partners and scope can evolve as requirements change
· Clear accountability, through an integrated model that is led by one delivery partner
Built around your programme, not a predetermined product
Every water company has a different estate, operating environment, investment position and set of performance commitments. That’s why SMS Water’s process does not begin with a fixed technology or supplier answer.
We begin with the specific outcomes, constraints and capabilities that matter to you. We then shape the right commercial and delivery structure, coordinate specialist partners and retain the flexibility, so the programme can be adapted over time.
Built around your programme, not a predetermined product
Every water company has a different estate, operating environment, investment position and set of performance commitments. That’s why SMS Water’s process does not begin with a fixed technology or supplier answer.
We begin with the specific outcomes, constraints and capabilities that matter to you. We then shape the right commercial and delivery structure, coordinate specialist partners and retain the flexibility, so the programme can be adapted over time.
Three ways to work with SMS Water
Choose the model that best fits your investment strategy, internal capability and delivery requirement. Each offer is built on the same foundations: integrated programme leadership, clear accountability and a long-term focus on outcomes.
Water
Funded Data-as-a-Service (FDaaS)
Fully funded. Fully integrated. Fully accountable.
Our flagship model brings programme funding, technology, delivery, data and long-term operational support together in a fully funded, end-to-end service. It is designed for water companies that want to accelerate delivery, reduce upfront capital pressure and transfer agreed delivery and performance risks.
Water
Managed Data-as-a-Service (MDaaS)
Same model. Your funding.
Managed Data-as-a-Service (MDaaS) retains the integrated delivery model behind FDaaS but is funded through the water company’s committed capital. SMS Water provides the programme leadership, governance, partner coordination and operational support that is needed to turn investment into reliable delivery and long-term value.
Water
Smart Infrastructure Services
Specialist expertise. Flexible delivery.
Smart Infrastructure Services give flexible access to specialist programme, technical, data and operational capabilities. Use SMS Water to deliver a defined work package, strengthen an existing programme or connect targeted services into a wider managed solution.
Three ways to work with SMS Water
Choose the model that best fits your investment strategy, internal capability and delivery requirement. Each offer is built on the same foundations: integrated programme leadership, clear accountability and a long-term focus on outcomes.
Water
Funded Data-as-a-Service (FDaaS)
Fully funded. Fully integrated. Fully accountable.
Our flagship model brings programme funding, technology, delivery, data and long-term operational support together in a fully funded, end-to-end service. It is designed for water companies that want to accelerate delivery, reduce upfront capital pressure and transfer agreed delivery and performance risks.
Water
Managed Data-as-a-Service (MDaaS)
Same model. Your funding.
Managed Data-as-a-Service (MDaaS) retains the integrated delivery model behind FDaaS but is funded through the water company’s committed capital. SMS Water provides the programme leadership, governance, partner coordination and operational support that is needed to turn investment into reliable delivery and long-term value.
Water
Smart Infrastructure Services
Specialist expertise. Flexible delivery.
Smart Infrastructure Services give flexible access to specialist programme, technical, data and operational capabilities. Use SMS Water to deliver a defined work package, strengthen an existing programme or connect targeted services into a wider managed solution.
Proven in partnership with Southern Water
Southern Water appointed our business in 2025 as prime contractor for its smart water meter upgrade programme, covering one million meter replacements over five years.
Delivered through an Alliance with Southern Water, SUEZ and M Group Water, the programme shows how the principles behind SMS Water work in practice. Funding, programme leadership, technology, installation, connectivity, data and long-term performance are all brought together within one accountable delivery ecosystem.
This is more than a deployment programme. It is designed to generate trusted operational insight that supports earlier leak detection, improved demand management, more accurate billing, customer engagement and long-term network resilience.
Proven in partnership with Southern Water
Southern Water appointed our business in 2025 as prime contractor for its smart water meter upgrade programme, covering one million meter replacements over five years.
Delivered through an Alliance with Southern Water, SUEZ and M Group Water, the programme shows how the principles behind SMS Water work in practice. Funding, programme leadership, technology, installation, connectivity, data and long-term performance are all brought together within one accountable delivery ecosystem.
This is more than a deployment programme. It is designed to generate trusted operational insight that supports earlier leak detection, improved demand management, more accurate billing, customer engagement and long-term network resilience.
Southern Water: contract award
Southern Water appointed SMS to lead an industry-leading programme to replace one million water meters over five years.
Southern Water: contract award
Southern Water appointed SMS to lead an industry-leading programme to replace one million water meters over five years.
Working across the water infrastructure lifecycle
Our integrated approach extends beyond smart metering. It can support data-led infrastructure wherever there is a need to manage rapid technology change, complex supply chains, AMP-bound capital, ODI-linked exposure and long-term operational performance concurrently.
· Smart metering and customer programmes
· Leakage, flow and pressure monitoring
· Network intelligence and operational analytics
· Water quality and environmental monitoring
· Data integration and operational enablement
· Programme strategy, mobilisation and delivery assurance
Working across the water infrastructure lifecycle
Our integrated approach extends beyond smart metering. It can support data-led infrastructure wherever there is a need to manage rapid technology change, complex supply chains, AMP-bound capital, ODI-linked exposure and long-term operational performance concurrently.
· Smart metering and customer programmes
· Leakage, flow and pressure monitoring
· Network intelligence and operational analytics
· Water quality and environmental monitoring
· Data integration and operational enablement
· Programme strategy, mobilisation and delivery assurance
Get in touch with us today
Enquire about our Solutions using the contact form below, and we'll get back to you as soon as possible. Alternatively, get in touch with one of our helpful team directly by using the details listed below.
Get in touch with us today
Enquire about our Solutions using the contact form below, and we'll get back to you as soon as possible. Alternatively, get in touch with one of our helpful team directly by using the details listed below.